05-19-2019 02:49 AM
When I get to the checkout it says due to shipping regulatons i must also have a gopro in my basket in order to purchase a battery! I already have a gopro so don't need to purchase another.
I find it strange that I can't buy a spare?
Any help in resolving this would be great
I don't want to buy on amazon as i get 50% off on the official website.
05-20-2019 01:20 PM
Hello @quickboost61755. The limitation on individual battery orders is something beyond our control. This is a mandate due to Federal safety regulations governing Lithium Ion batteries. The current regulations only allow for minimal quantities of batteries to be shipped via air. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to look into options for you.
07-29-2019 11:46 AM
"This is a mandate due to Federal safety regulations governing Lithium Ion batteries"
Ergo, you need to direct your complaint to the FAA as they are the ones who are causing this issue. Alternatively you can visit a local electronics store or shop online at a store that is close to you and doesn't require airfreight to secure a battery.