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Sightseer
Posts: 3

Cant pair smart remote underwater

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Hi,

I cant pair smart remote with my Hero5 under water when snorkeling even just a foot apart, is there some thing wrong with my devices or the signal doesn't work submerged? as both were 10m water proof, I expect it should work, but didn't.


Accepted Solutions
GoPro
Posts: 16,894

Re: Cant pair smart remote underwater

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Hello @ashkanb5362

 

Wi-Fi signal and connection between the remote control and the camera will not work under water. This is even if both the devices (Camera and remote control) are waterproof. Although the Wi-Fi connection may be lost when either device is underwater, the connection is automatically re-established once both are above water again.

 

Hope this helps. 

 

Best regards, 
Marius

View solution in original post


All Replies
GoPro
Posts: 16,894

Re: Cant pair smart remote underwater

[ New ]

Hello @ashkanb5362

 

Wi-Fi signal and connection between the remote control and the camera will not work under water. This is even if both the devices (Camera and remote control) are waterproof. Although the Wi-Fi connection may be lost when either device is underwater, the connection is automatically re-established once both are above water again.

 

Hope this helps. 

 

Best regards, 
Marius

Explorer
Posts: 13,027

Re: Cant pair smart remote underwater

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Blutooth and Wi-Fi don't transmit under water. Sometimes, if both devices are right next to each other, I can get a connection, but they aren't designed for it.
Sightseer
Posts: 3

Re: Cant pair smart remote underwater

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Thanks for your explanation
Sightseer
Posts: 3

Re: Cant pair smart remote underwater

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Thanks