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Posts: 1

Can not remove protective lens cap

We have the Go Pro Hero 7 Black for 2 weeks now. We have tried everything (different people, different stores) but we are not able to take of the protective camera lens. We know it is hard the first time, we have read almost everything we could find online. But our camera does not want to budg even an milimeter. Is there anything we can do? We are on a trip now and we can not really do what we planned because we cannot put it in it's protective case we bought. 

Posts: 8,889

Re: Can not remove protective lens cap

Hi @krisdutchy


It is a bit hard to remove the first time.

You may check the instructions on this link.

You can also check this video guide shared by a user.

I hope these helps.