Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-401400%22%20slang%3D%22es-ES%22%3EHOW%20CAN%20I%20BUY%20BATTERY%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-401400%22%20slang%3D%22es-ES%22%3E%3CP%3EHello%2C%20I%20have%20seen%20that%20according%20to%20new%20law%20BATTERIES%20CANNOT%20BE%20SENT.%20My%20question%20is%3A%20How%20can%20you%20buy%20a%20camera%20battery%20then%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-402195%22%20slang%3D%22en-US%22%3ERe%3A%20COMO%20PUEDO%20COMPRAR%20BATERIA%3F%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-402195%22%20slang%3D%22en-US%22%3E%3CP%3EI%20believe%20batteries%20can%20be%20ground%20shipped%20with%20no%20problem%20ie%3A%20ups%2C%20fed%20ex%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-403491%22%20slang%3D%22es-ES%22%3ERe%3A%20HOW%20CAN%20I%20BUY%20BATTERY%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-403491%22%20slang%3D%22es-ES%22%3E%3CP%3EGood%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20think%20the%20same%2C%20could%20not%20the%20batteries%20be%20sent%20overland%20even%20if%20it%20takes%20longer%20to%20arrive%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20anyone%20found%20a%20way%20to%20buy%20them%3F%20I%20don't%20see%20the%20new%20batteries%20sold%20anywhere.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGreetings.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-403510%22%20slang%3D%22en-US%22%3ERe%3A%20COMO%20PUEDO%20COMPRAR%20BATERIA%3F%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-403510%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAn%20order%20for%20a%20battery%2F%20dual%20battery%20charger%20must%20come%20with%20a%20product%20using%20the%20battery%20(like%20a%20camera).%20There%20is%20also%20a%20restriction%20globally%20as%20to%20how%20many%20batteries%20can%20be%20contained%20in%20a%20package%20being%20shipped%20via%20air.%20These%20restrictions%20are%20placed%20on%20us%20by%20the%20shipper%20and%20not%20something%20we%20can%20control.%20You%20may%20be%20able%20to%20find%20a%20local%20retailer%20that%20carries%20our%20products.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404178%22%20slang%3D%22es-ES%22%3ERe%3A%20HOW%20CAN%20I%20BUY%20BATTERY%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404178%22%20slang%3D%22es-ES%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%20%40%20aragon1006%20%3C%2FA%3E%20%2C%3C%2FP%3E%3CP%3Eas%20you%20say%20are%20air%20shipments%20but%20why%20not%20send%20them%20by%20land%3F%20Those%20of%20us%20who%20subscribe%20to%20GoPro%20Plus%20are%20also%20interested%20in%20enjoying%20the%20discount%20of%20the%20products%2C%20something%20that%20a%20retail%20store%20cannot%20provide.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGreetings.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404732%22%20slang%3D%22de-DE%22%3ERe%3A%20COMO%20PUEDO%20COMPRAR%20BATERIA%20%3F%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404732%22%20slang%3D%22de-DE%22%3E%3CP%3EWhat%20kind%20of%20nonsense%20is%20that%3F%20I%20now%20have%20a%20GoPro%208%20and%20would%20like%20to%20buy%20a%20charger%20and%20battery%20directly%20from%20you%20and%20can%20only%20if%20I%20do%20that%20together%20with%20the%20camera%3F%20Had%20I%20known%20that%20before%2C%20I%20would%20have%20ordered%20it%2C%20but%20that's%20not%20the%20case%20with%20you%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESorry%2C%20but%20with%20all%20manufacturers%2C%20I%20can%20buy%20Batteries%20and%20Batteries%20online%2C%20but%20not%20with%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20not%20okay%2C%20especially%20because%20things%20will%20not%20be%20there%20in%20the%20next%20few%20weeks.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThink%20about%20the%20camera%20just%20to%20send%20back.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

COMO PUEDO COMPRAR BATERIA??

Hola, he visto que segun nueva ley NO SE PUEDEN ENVIAR BATERIAS. Mi pregunta es: ¿Como se puede comprar entonces una bateria para la camara??

 

Muchas gracias

Sightseer
Posts: 1

Re: COMO PUEDO COMPRAR BATERIA??

I believe batteries can be ground shipped with no problem ie: ups, fed ex

 

Tourist
Posts: 4

Re: COMO PUEDO COMPRAR BATERIA??

Buenas,

 

lo mismo pienso yo, ¿no se podrían enviar las baterías por tierra aunque tarde más en llegar?

 

¿alguien ha encontrado la forma de poder comprarlas? Las nuevas baterías tampoco las veo comercializadas en ningún sitio.

 

Un saludo.

GoPro
Posts: 9,664

Re: COMO PUEDO COMPRAR BATERIA??

Hello Everyone!

 

An order for a battery/ dual battery charger must come with a product using the battery (like a camera). There is also a restriction globally as to how many batteries can be contained in a package being shipped via air. These restrictions are placed on us by the shipper and not something we can control. You may be able to find a local retailer that carries our products.

 

Thanks!

Ej

Tourist
Posts: 4

Re: COMO PUEDO COMPRAR BATERIA??

Hola @aragon1006,

como bien dices son los envíos aéreos pero ¿por qué no enviarlos por tierra? Los que tenemos suscripción a GoPro Plus nos interesa también disfrutar del descuento de los productos, cosa que un local minorista no nos puede proporcionar.

 

Un saludo.

Sightseer
Posts: 1

Re: COMO PUEDO COMPRAR BATERIA??

Was für ein Blödsinn ist das denn? Ich hab jetzt eine GoPro 8 und möchte ein Ladegerät und Akku bei euch direkt kaufen und kann das nur, wenn ich das zusammen mit der Kamera mache? Hätte ich das vorher gewusst hätte ich das mitbestellt, aber das steht ja nirgends bei euch?

 

Sorry, aber bei allen Herstellern kann ich Ladegeärte und Akkus online kaufen, nur bei euch nicht.

 

FInd ich nicht okay, vor allem weil es die Sachen in den nächsten Wochen noch nirgends gibt.

 

Überlege schon die Camera einfach wieder zurück zu schicken.