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Sightseer
Posts: 2

Broken frame and tripod mound

After not using my GoPro Session 4 for a while, and want to use it again, the frame seems to be broken.
I hoped it sould last longer.
Can you help me out with a new one?
 
Also the tripod-mound has an broken wing. Is there a replacement part for it?
GoPro IMG-2700.jpg
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GoPro
Posts: 3,924

Re: Broken frame and tripod mound

Hi @mauritsterpstra,

 

You will need to open a case with our Support Team so they can take a look at what happened. You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

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Sightseer
Posts: 2

Re: Broken frame and tripod mound

 
GoPro IMG-2701.jpg