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%3CLINGO-SUB%20id%3D%22lingo-sub-121641%22%20slang%3D%22en-US%22%3EBroken%20frame%20and%20tripod%20mound%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-121641%22%20slang%3D%22en-US%22%3E%3CDIV%3E%3CFONT%20face%3D%22Arial%22%20size%3D%222%22%3E%3CSPAN%20class%3D%22371215507-15012018%22%3EAfter%20not%20using%20my%26nbsp%3BGoPro%20Session%204%20for%20a%20while%2C%20and%20want%20to%20use%20it%20again%2C%20the%20frame%20seems%20to%20be%20broken.%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%3CFONT%20face%3D%22Arial%22%20size%3D%222%22%3E%3CSPAN%20class%3D%22371215507-15012018%22%3EI%20hoped%20it%20sould%26nbsp%3Blast%26nbsp%3Blonger.%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%3CFONT%20face%3D%22Arial%22%20size%3D%222%22%3E%3CSPAN%20class%3D%22371215507-15012018%22%3ECan%20you%20help%20me%20out%20with%20a%20new%20one%3F%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%3E%3CFONT%20face%3D%22Arial%22%20size%3D%222%22%3E%3CSPAN%20class%3D%22371215507-15012018%22%3EAlso%20the%20tripod-mound%20has%20an%20broken%20wing.%20Is%20there%20a%20replacement%20part%20for%20it%3F%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-122140%22%20slang%3D%22en-US%22%3ERe%3A%20Broken%20frame%20and%20tripod%20mound%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-122140%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F50490%22%20target%3D%22_blank%22%3E%40mauritsterpstra%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20will%20need%20to%20open%20a%20case%20with%20our%20Support%20Team%20so%20they%20can%20take%20a%20look%20at%20what%20happened.%20You%20can%20get%20in%20touch%20by%20Phone%20or%20Chat%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-125699%22%20slang%3D%22en-US%22%3ERe%3A%20Broken%20frame%20and%20tripod%20mound%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-125699%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2

Broken frame and tripod mound

After not using my GoPro Session 4 for a while, and want to use it again, the frame seems to be broken.
I hoped it sould last longer.
Can you help me out with a new one?
 
Also the tripod-mound has an broken wing. Is there a replacement part for it?
GoPro IMG-2700.jpg
GoPro
Posts: 3,924

Re: Broken frame and tripod mound

Hi @mauritsterpstra,

 

You will need to open a case with our Support Team so they can take a look at what happened. You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

Sightseer
Posts: 2

Re: Broken frame and tripod mound

 
GoPro IMG-2701.jpg