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Sightseer
Posts: 1

Broken before I even start

[ New ]
Just paid a premium for a smart remote.......
Charge adapter broken before I even get a chance to use the unit
Very poor design and cheaply made....
Come on GoPro this isn’t a race to the bottom... your product is a premium price way cut corners

Accepted Solutions
GoPro
Posts: 26,108

Re: Broken before I even start

[ New ]

Hi @mad1961

 

Sorry for any trouble caused.

Let our Support Team take a look at what happened.

Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of the representatives.

As this is a recent purchase, you may also refer to the same store/channel you got it from.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 26,108

Re: Broken before I even start

[ New ]

Hi @mad1961

 

Sorry for any trouble caused.

Let our Support Team take a look at what happened.

Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of the representatives.

As this is a recent purchase, you may also refer to the same store/channel you got it from.

 

Thanks!

Ej