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%3CLINGO-SUB%20id%3D%22lingo-sub-321748%22%20slang%3D%22en-US%22%3EBroken%20Gooseneck%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321748%22%20slang%3D%22en-US%22%3E%3CP%3EI%20took%20my%20GoPro%20Gooseneck%20and%20was%20clicking%20it%20into%20the%20GoPro%20Jaws%20on%20my%20Disney%20Cruise%20when%20the%20clip%20that%20attaches%20the%20two%20broke.%26nbsp%3B%20One%20of%20the%20pieces%20that%20squeezes%20together%20to%20hold%20the%20Gooseneck%20to%20the%20Jaws%20had%20snaped%20off.%26nbsp%3B%20Does%20anyone%20know%20how%20to%20fix%20it%20or%20is%20it%20now%20useless%3F%3C%2FP%3E%3CP%3EThanks%20in%20Advance.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321770%22%20slang%3D%22en-US%22%3ERe%3A%20Broken%20Gooseneck%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321770%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20what%20happened%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F95013%22%20target%3D%22_blank%22%3E%40eschlegel%3C%2FA%3E.%26nbsp%3BPlease%20let%20our%20Support%20team%20know%20so%20they%20can%20help%20you%20with%20the%20next%20steps.%20Ensure%20to%20have%20a%20photo%20of%20the%20broken%20mount%20and%20proof%20of%20purchase%20ready%20for%20any%20information%20that%20they%20may%20need.%20You%20may%20reach%20them%20by%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ephone%20or%20chat%3C%2FA%3E.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Broken Gooseneck

I took my GoPro Gooseneck and was clicking it into the GoPro Jaws on my Disney Cruise when the clip that attaches the two broke.  One of the pieces that squeezes together to hold the Gooseneck to the Jaws had snaped off.  Does anyone know how to fix it or is it now useless?

Thanks in Advance.


Accepted Solutions
GoPro
Posts: 1,852

Re: Broken Gooseneck

Sorry to hear about what happened, @eschlegel. Please let our Support team know so they can help you with the next steps. Ensure to have a photo of the broken mount and proof of purchase ready for any information that they may need. You may reach them by phone or chat.

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All Replies
GoPro
Posts: 1,852

Re: Broken Gooseneck

Sorry to hear about what happened, @eschlegel. Please let our Support team know so they can help you with the next steps. Ensure to have a photo of the broken mount and proof of purchase ready for any information that they may need. You may reach them by phone or chat.