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Tourist
Posts: 2

Brand new remo doesn’t charge or power on. Followed your procedures and still not working.

My brand new remo doesn’t charge or power on. Followed your procedures as per the instructions and still nothing. All I get is a blink of a red light for a second when I plug into power!

This is the second remo to do the same thing after I rtoday exchanging the first one which I purchased yesterday which did the same thing. I had that one charging for at least 4-5 hours!

This is very frustrating after having purchased this with a new Hero 6 with intention to use all today!!!

Please assist.

Ray

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GoPro
Posts: 3,924

Re: Brand new remo doesn’t charge or power on. Followed your procedures and still not working.

Hey @raystat,

 

If you are still running into some trouble our Support Team should be able to help!

 

https://gopro.com/help/ContactUs

 

Cheers,

Ryan