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Sightseer
Posts: 2

Brand new Remo won’t charge up

[ New ]
Is there anyone else that had an issue with it not charging brand new out of the box? I tried two different brand chargers and no luck.

I bought it online at Dicks sporting goods right before the 4th of July, and didn’t anticipate any issues with it. My plan was to sync it up with my Session 5 and Hero 7 black to capture the local fireworks show and to use it when kayak fishing. Well it looks like that’s not going to happen.

How does GoPro support this product?

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GoPro
Posts: 27,263

Re: Brand new Remo won’t charge up

[ New ]

Hi @glenn92679

 

Sorry for any troubles caused.

Our Support Team should be able to assist on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 27,263

Re: Brand new Remo won’t charge up

[ New ]

Hi @glenn92679

 

Sorry for any troubles caused.

Our Support Team should be able to assist on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!
Ej