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Sightseer
Posts: 2

Brand new Remo remote is dead

My brand new remo rmeote doesn't work... It's dead, when I am trying to charge red dot appears for 0.1 sec and then disappears... What should I do?

GoPro Community Manager
Posts: 5,853

Re: Brand new Remo remote is dead

@ciapss - There are not a lot of troubleshooting tips we can give here on the Support Hub for the Remo that can address this specific issue. Best option is going to be to get in touch with our Support team directly at https://gopro.com/help/ContactUs so our team can troubleshoot and hopefully resolve this one with you.

 

Thanks,
Jeff

Sightseer
Posts: 2

Re: Brand new Remo remote is dead

Well I will try. I think you should stop selling them.... tomorrow I am going for holidays and I will buy one more Remo, but this time I will check in the shop if it works.