Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Highlighted
Sightseer
Posts: 1

Battery Not working

My hero 7 black battery has stopped working I have 2 batteries. One of my batteries is not charging and is not working. My camera works with the other battery but not with the broken one.

Highlighted
GoPro
Posts: 15,900

Re: Battery Not working

Hello @majesticpig2

 

Kindly inspect the battery and check if the contact points are clean.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej