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Sightseer
Posts: 1

Another broken 3 way stick

Pulled out the 3way stick after not having used it for a few months, the eyelet with the securing nut has broken off making me unable to secure my camera to it. Plastic is brittle and has just cracked clean off. I guess I am lucky it did not break while my camera was attached. Photo attached.

 

I've only gotten a few uses out of this stick so that's pretty disappointing on the eve of my next trip in two days. 

 

https://gopro.com/de/at/shop/mounts-accessories/3-way/AFAEM-001.html

 

Can you please advise on steps for warranty or replacement arm as this is clearly defective.

 

 

IMG_20200916_135004.jpg
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GoPro
Posts: 14,474

Re: Another broken 3 way stick

Hello, @greenridge30045. Our Support team will be able to help you with this concern. o connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


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