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Tourist
Posts: 2

3x Way replacement arm - finally possible or not?

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https://community.gopro.com/t5/Mounts-Accessories/3-way-replacement-arm/m-p/50645

 

Generally got same problem. It's just neccesary to replace one arm to fix it and this handle will work properly again. I'm after web chat today with Customer service and they told me to buy new accessories becasue Life time Warranty it's just for products purchased from October 2019 (that one was bought before that date) and they can't help me with purchasing of one arm (spare part) to that grip.

 

So - why you can't provide spare parts for your products? 

3way grip.jpg
GoPro
Posts: 25,156

Re: 3x Way replacement arm - finally possible or not?

[ New ]

Hi @ksieciunio

 

Sorry for any trouble caused.

We do not sell a replacement arm/screw for the 3-Way.

 

Thanks!

Ej

Tourist
Posts: 2

Re: 3x Way replacement arm - finally possible or not?

[ New ]

So - maybe you should? 

Tourist
Posts: 1

Re: 3x Way replacement arm - finally possible or not?

[ New ]

Same problem over here!
I understand the commercial idea... but seen from a customer perspective, this should be available...

 

93414249_1082955748737871_6289714038574153728_n.jpg