3-way grip arm tripod broken

[ceciljoy]

Hi there. I am Hero 7 black user and Im extremely happy with the device.
I had purchased a 3-way grip arm trip along with the cameraz, in February. It got broken while tightening to fix the camera on tripod. The threaded mount on the tripod got broken. Can I get support

[mariustanya · Accepted solution]

Hello @ceciljoy. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help you with the broken mount. You may reach them by phone or chat. When you do, please have photos showing the broken parts ready. Thanks!

[mariustanya · Accepted solution]

Hello @ceciljoy. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help you with the broken mount. You may reach them by phone or chat. When you do, please have photos showing the broken parts ready. Thanks!