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Tourist
Posts: 2

3 Way mount - New item received - far end Nut is not fitting the Go Pro default bolts

Hi Team,

 

I have just recieved a new 3-way mount and observed that the far end fixed Nut is not with the size for the default Go Pro bolts. hence can not use it.

 

Any suggestions??

 

Thanks,

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GoPro
Posts: 3,924

Re: 3 Way mount - New item received - far end Nut is not fitting the Go Pro default bolts

Hi @prabir,

 

Do you have any pictures of what you are seeing? There are different sized thumbscrews but it is still the standard thread size that should work with the 3-Way.

 

Best,

Ryan

Highlighted
Tourist
Posts: 2

Re: 3 Way mount - New item received - far end Nut is not fitting the Go Pro default bolts

[ Edited ]

Hi Ryan,

 

I have called customer care as well today. Case id: 04307555. Could attach a single file only. I have replied to support with two photoes if you want to refer the case.

 

Thank you. 

 

 

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