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Sightseer
Posts: 1

Just bought Hero 9 and cant get it to auto upload to the cloud.

[ New ]

Hi keep getting an error message saying lost connection couldnt connect to the auto upload to the cloud. 

 

GoPro
Posts: 32,034

Re: Just bought Hero 9 and cant get it to auto upload to the cloud.

[ New ]

Hi @sharpdawn3666

 

 

Try resetting the camera then set up auto-upload again.

Check out these links for reference:

Reset Camera Settings

How to Set up Auto Upload

 

Also, please make sure that the camera and the app are up to date.

 

Let us know how it goes.

 

Thanks!

Ej