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Sightseer
Posts: 1

I can not upload to the cloud

[ New ]

Not sure why but I can't upload my videos or pictures to the cloud.

 

I'm plugging it in a wall socket. Both my phone and gopro (Max) are connecting to the internet. 

 

It automatically uploaded a few photos but won't do it now. 

 

Thank you to anyone that can help

GoPro
Posts: 30,743

Re: I can not upload to the cloud

[ New ]

Hi @mike3139187995

 

Please check if there are files stuck on upload.

See Manage Upload Page in Media Library

 

You may also try resetting the camera then set up auto upload again.

Reset Camera Settings

How to Set up Auto Upload

 

Let us know how it goes.

 

Thanks!

Ej