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Tourist
Posts: 4

ゴープロ9が届かない件

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ゴープロ9を公式サイトで購入するも、サブスクリプションのみカード引き落としになり届きません。注文状況についても保留中のみです。ネットでも同様の事案が多々見られるようですがサポートの電話もつながりません。どのように対応したらいいでしょうか?

GoPro
Posts: 19,185

Re: ゴープロ9が届かない件

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Hello, @熊谷大845. We were able to pull up an order record using the email address associated with your Hub profile. We see though that the order has been closed due to an incorrect Address (invalid zip code) tag. In this case, there should be no charges incurred on your card. Should you need further assistance, our Support Team can be reached through https://gopro.com/help/ContactUs .