Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Webcam
Reply
Tourist
Posts: 1

webcam won't launch

[ New ]

My GoPro Hero 8 shows a blue dot on the webcam icon, but "show preview" does not broadcast the camera's output. Kindly check the attached photo. At the icon there appears a greyed out message "error 1011"

Screenshot 2020-09-06 at 2.00.57 AM.png
Sightseer
Posts: 3

Re: webcam won't launch

[ New ]

Having exactly the same problem. Would appreciate some support on this.

Sightseer
Posts: 3

Re: webcam won't launch

[ New ]

I've got it to work thanks to this advice which I found on another thread:

 

"I find when this happens I have to:

1) close the app

2) turn off the camera

3) unplug the camera

4) re-open the app

5) plug in the camera AND WAIT 5-10sec)

6) turn the camera on"