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Tourist
Posts: 3

Re: webcam software not seeing camera - SOLVED

Hey Again,

 

I just spent some more time on this. All of my applications are up to date:

 

- MacOS Catalina 10.15.6

- GoPro Webcam 1.01.96

- Microsoft Teams 1.3.00.15561

- Zoom 5.0.2 (24030.0508)

 

Most of the support online seems to say "make sure your applications are up to date". Most responses seem to say " my applications are up to date". 

 

The problem on my system is that I only see the FaceTime camera in Teams. Zoom works fine. 

 

For me, re-installing Teams made no difference. However, erasing Teams before a re-install fixed the issue. 

 

- Go to the applications folder

- right click teams app and move to trash

- Install Teams

 

Check in Teams settings and the Hero8 webcam is now available. 

 

Hopefully that works for others also.