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Tourist
Posts: 1

GoPro Hero 9 webcam not working Zoom/Skype et al.

[ New ]

Hi, hero 9, Macbook Air M1, Gopro Webcam, all running latest software, Gopro webcam working as it should, system report showing hero9 connected to Usb port.

Not a single item in the "works with" list for the webcam is recognising the camera.

Any ideas folks, other than 'it's rubbish and not worth the money you paid for it?

Tourist
Posts: 5

Re: GoPro Hero 9 webcam not working Zoom/Skype et al.

[ New ]

This is disgraceful. No reply from any of the Experts at GoPro. Read a fair load of complaints about this. I spent today 3h resseting the GP9 Trying diferent things, firewalls, antivirus etc..and still not working. Tbh, I dont want this camera anymore. Bought it 3months ago and still have the same issues. 

 

Using a Mac, Catalina 10.15.7 and original cable. Latest GoPro Webcam app version for Mac

 

Jus cant understand how abandoned we are by this bunch of losers at GoPro. Had enough. Happy New Year.

Tourist
Posts: 1

Re: GoPro Hero 9 webcam not working Zoom/Skype et al.

[ New ]

This is not a GoPro problem, this is a zoom problem, if you were to use the intel based zoom through rosetta 2 the gopro camera should connect. Hopefully zoom will have an update that will support this soon.