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Tourist
Posts: 5

wie kann ich go pro plus mitglied werden?

Ich versuche seit geraumer Zeit Go Pro Plus mitglied zu werden, doch wenn ich auf Akzeptieren gehe, dann erscheint mein Name Rot, und ich werde nicht weitergeleitet.

GoPro
Posts: 7,959

Re: wie kann ich go pro plus mitglied werden?

Hello @hansgeorgr62. To become a GoPro Plus member means to subscribe to the service. There are details about the subscription here What is GoPro Plus? . 

Tourist
Posts: 5

Re: wie kann ich go pro plus mitglied werden?

I tryed this serveral Times, the only thing happend is that my Name goes red after I klick on Order know.
GoPro
Posts: 2,903

Re: wie kann ich go pro plus mitglied werden?

@hansgeorgr62, just to clarify, are you trying to purchase the GoPro Plus directly at gopro.com? Or from the app in your mobile device?

You can click on this link https://gopro.com/en/us/shop/subscription/gopro-plus-monthly-subscription/GoProPlusMonthly.html then select the "Try Free for 30 Days" button, choose whether you want a monthly or yearly subscription, and proceed to checkout.
 

If you continue to experience issues, can you please provide a screenshot showing the checkout issue on your end?

Tourist
Posts: 5

Re: wie kann ich go pro plus mitglied werden?

I do this all the time, but there is no popup or what else should happened. Meine Name is going in Red, and nothing ist happend.
Proceed to checkout.jpg
GoPro
Posts: 2,903

Re: wie kann ich go pro plus mitglied werden?

@hansgeorgr62, I just tried to replicate this on my end and I was able to fill out the payment section without issues. Please make sure to enter your details as it appears on your card. What happens when you click on "Order and Pay" button?

Tourist
Posts: 5

Re: wie kann ich go pro plus mitglied werden?

As I said before nothing happened. I filled out the form with the correct Data, and pressed the Button, nothing happend. The only thing I see is in the left down corner I see that firefox is doing(trying to load?) something. I tryed the IE, and the edge, the same happens.
GoPro
Posts: 9,664

Re: wie kann ich go pro plus mitglied werden?

This is odd,

Try using in-private browsing/incognito mode.

You may also try a different card.

 

Thanks!