12-04-2019 10:11 AM
Hello @anitaf72104. This error can occur for a number of reasons including credit card expiration, payment detail errors (including invalid credit card security code or billing address), and or issuing bank verification requirements. Due to PCI (Payment Card Industry) compliance/ regulations, we're unable to view the details of the payment information and issue specifics. You may try placing the order again using a different credit card, if available. Thanks!