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Sightseer
Posts: 1

keep getting an error message when trying to edit online in GoPro Plus

Below are 2 links to screen shots I keep getting when I try to cut a video that was recently uploaded. I've searched the help comments and did what others have suggested with no luck. Ive tried logging out and in, using a different computer. still get the same message.

 

 

https://drive.google.com/file/d/1TkrZDhCDhjXhK4UQD-9QPrpjIMwfLqdE/view?usp=sharing

 

https://drive.google.com/file/d/1Ao-9rlvcvCcadKn2OO-Ki0KrpgbCIJIw/view?usp=sharing

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GoPro
Posts: 12,282

Re: keep getting an error message when trying to edit online in GoPro Plus

Hello @markpro18. Thank you for bringing this to our attention. We will pass this along to the team and will keep you posted through this thread. 

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Sightseer
Posts: 1

Re: keep getting an error message when trying to edit online in GoPro Plus

I am having the same issues,

 

Case: 07518171

 

2 months now, nothing has been done by support.

 

Very Disappointed with the GoPro Plus Services.