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Tourist
Posts: 2

go pro plus problemi

salve 

provando ad fare un accaun gopro plus mi dice che è gia esistente, riavvio l'app ma nulla come se non esistesse, e non mi è arrivata nessuna email.

grazie buona serata elia 

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GoPro
Posts: 6,097

Re: go pro plus problemi

Hi @capo340,

 

Can you please sign in using a web browser?

http://plus.gopro.com/

 

Try again if you were able to sign in. 

 

-Jay

 

Highlighted
Tourist
Posts: 2

Re: go pro plus problemi

From the browser, he tells me that I don't have any go pro plus accounts, when I try to do it by putting my card, he doesn't accept it
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GoPro
Posts: 5,997

Re: go pro plus problemi

@capo340, make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser. If it will still not go through, our Support Team through https://gopro.com/help/ContactUs .