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Tourist
Posts: 2
Accepted Solution

cannot switch to yearly subscription

I bought one-month GoPro plus membership and now trying to switch to yearly but whenever I try I get an error saying "... please resubmit your payment information tomorrow.". Tried it several times on different days but same error always.

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Accepted Solutions
GoPro
Posts: 10,616

Re: cannot switch to yearly subscription

Hi @zencifil

 

Sorry for any trouble caused.

Please reach out to our Support Team to have the error checked further.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 10,616

Re: cannot switch to yearly subscription

Hi @zencifil

 

Sorry for any trouble caused.

Please reach out to our Support Team to have the error checked further.

They are available by phone or chat through https://gopro.com/help/ContactUs
 

 

Thanks!
Ej

Tourist
Posts: 2

Re: cannot switch to yearly subscription

Ok, thanks.