11-19-2019 01:51 AM
I thought GoPro was supposed to be the best you can get, I sold my other cameras in favour of my GoPro Black 7, however the more I 'try' to use it, the more frustrated I get, everytime I try to do something I find another issue and support is not helping at all.
Todays issue... videos in my cloud account upside down!!
WTF.... 10 video clips all filimed on the same day, 2 are upside down.... why????
The camera was mounted upside down but the camera knows it is upside down and flips the video by 180deg, it has done this on 8 of the videos, why are 2 upside down?
The MP4 files direct from the SD card are not upside down.
11-26-2019 10:24 AM
Based on the records, the issue has already been raised to the team in charge.
Please continue working with our Support Team regarding your case.
Feel free to post back to share updates.
I have Plus and I opened a support ticket for this and guess what - nothing!!
My videos are still upside down, I have asked how to fix this and got no reply, no update to my ticket, usless support!!