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Hiker
Posts: 23

Re: Third request for help with GoPro plus

Again i di the same file from my Computer and it took 30 minutes is does it look right to you?

Last night i did from the SD card ro my Photo library the wole 11 files that would take 330 minutes to GoPro Plus. I tried to get help from GoPro support they called me 4 times but the lines where very bad so we couldnt talk if they keep this way i will cancel my Plus membership . I cant get any help they just sell it to you and cares less about you. It isnt the $49.99 a year I just expect it to work the way they say it should why do i need to wait hours for a download i c\have 8 TB of hard drives 2TB  in my imac and 4TB  on two external HD

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GoPro
Posts: 14,995

Re: Third request for help with GoPro plus

Hello @samba1

 

If you continue to get issues with uploading.

Please reach out to our Support Team to follow up on your case.

You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat session with one of our representatives.

If you are having trouble getting through try selecting US-English when initiating a chat session.

 

Thanks!

Ej