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Tourist
Posts: 2

Gopro+ not working

I just started a Gorpro Plus trial, but I’m having issues getting recognised as such. Even though I received the billing conformation on Google Play, and as I want to shop on the GoPro shop, I’m not offered the 50% discount. Furthermore, trying to live chat with the support team tells me it’s not available at this moment, as if I wasn’t a Gopro Plus user. Is there some kind of buffer time between the purchase and application of Gopro Plus ?

GoPro
Posts: 3,753

Re: Gopro+ not working

Hi @foggyflare5813,

 

Make sure tht you are signed in before you place your order. 

Also it might take 24 hours before your PLUS benefits reflect on your account. 

 

GoPro PLUS Discount does not include activity kits, chargers, the Smart Remote, the Pro 3.5mm Mic Adapter, the Karma Drone or Karma accessories, or non-GoPro manufactured accessories (such as SD cards). 

 

-Jay