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Hiker
Posts: 9

GoPro batteries not available for UK with GoPro Plus

Just upgraded to Hero 8 and went in GoPro Plus to order Charger + battery to find out that its not available to the UK.  I assume this is tied to flying with Lithium batteries in the hold - which is odd as I believe transport to the UK is by road and thus no different to anywhere else in mainland Europe?

Therefore, GoPro please advise where this key/essential accessory can be obtained in the UK for the GoPro plus price?

A half way alternative would be to offer the charger on GoPro Plus and leave us UK residents to source the batteries?

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GoPro
Posts: 12,282

Re: GoPro batteries not available for UK with GoPro Plus

Hello, @peterr045. The GoPro PLUS discount only applies to purchases made through GoPro.com directly. Per regulation, you may purchase battery chargers and batteries at a discount provided that they come with a device that uses the battery in the same order. Apologies for the inconvenience. The restriction on the shipping of batteries and chargers to your location is something beyond our control.

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Hiker
Posts: 9

Re: GoPro batteries not available for UK with GoPro Plus

I"m fully aware of that now having tried to buy it. It's a pity that wasn't made clear when I upgraded to Hero 8 two weeks ago.  Is the delivery of GoPro Plus by road or air?

GoPro - great cameras but extremely poor customer relations.

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Hiker
Posts: 9

Re: GoPro batteries not available for UK with GoPro Plus

Your response doesn't answer my questions - it just states the obvious,  Unfortunately no help whatsoever or support to a GoPro customer with questions answered?