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Sightseer
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GoPro Cameras recieved as gifts are not elegable for GOPRRO PLUS Plan?

Let me get this straight because it seems like complete BS on GoPro's part  I paid the $50

 

GoPro Cameras received as gifts that were not purchased directly from GoPro Website are not eligible for GOPRO PLUS Protection Plan?

 

How is it even remotely fair? The Items are OEM from Big Box Authorized Retailers

 

 Is this true and if so what difference does it make if it was bought from  Amazon, Adorama,  B&H, Best Buy Ect.?!


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GoPro
Posts: 11,395

Re: GoPro Cameras recieved as gifts are not elegable for GOPRRO PLUS Plan?

Hello @rodt34. The GoPro Plus subscription is not exclusive to cameras purchased directly through gopro.com. This being said, you should still be able to enjoy the benefits of the GoPro Plus service even if the camera was purchased from retailers, or was given as a gift. 

 

Your camera will even be eligible for the damaged camera replacement program under Plus as long as it is a HERO5 and later GoPro camera model. There is more information about this service at https://community.gopro.com/t5/en/GoPro-Plus-Damaged-Camera-Replacement-FAQ/ta-p/394296  that you may refer to. 

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GoPro
Posts: 11,395

Re: GoPro Cameras recieved as gifts are not elegable for GOPRRO PLUS Plan?

Hello @rodt34. The GoPro Plus subscription is not exclusive to cameras purchased directly through gopro.com. This being said, you should still be able to enjoy the benefits of the GoPro Plus service even if the camera was purchased from retailers, or was given as a gift. 

 

Your camera will even be eligible for the damaged camera replacement program under Plus as long as it is a HERO5 and later GoPro camera model. There is more information about this service at https://community.gopro.com/t5/en/GoPro-Plus-Damaged-Camera-Replacement-FAQ/ta-p/394296  that you may refer to.