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Tourist
Posts: 5

GoPro 8 hängt sich auf

hallo, 
ich habe die Gopro 8, Update ist drauf und sie hängt sich dennoch auf? 
Dazu wird die Kamera sehr heiß und ich glaube irgendwie nicht das dies normal ist. 
Ich habe auch Gopro Plus und naja irgendwie will mir von euch keiner weiter helfen. Wobei es ja heißt 24H und so... 

Macht mal was und schreibt mir bitte direkt eine E-Mail, ich fahre bald für mehere Wochen weg und will da eine Funktionstüchtige Kamera am start haben! 
danke

GoPro
Posts: 10,065

Re: GoPro 8 hängt sich auf

Hi @markusm3275

 

If the camera has not been manually updated, please give it a try.

https://gopro.com/en/us/update/hero8-black

Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

Let us know how it goes.

 

Sorry if you are having troubles connecting to the team.

Please make sure you are using a network that allows calls to toll free numbers.
When initiating a chat session, try selecting US-English.
You should be able to get through.

 

 

Thanks!

Ej