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Hiker
Posts: 7

Cannot Upload Large Files to GoPro Plus

When uploading large files between 1.2gb to 2.9gb, I get the following error message "Some of your files didn't make it" after it appears that GoPro Plus completes uploading the file.  I've been trying to upload through a browser like Chrome.  The files I'm having trouble with are from my DJI Inspire 1 drone, but the confusing part for me is that I use to be able to upload these types of large files when I live in the States, but I've started to have this issue now that I'm living in New Zealand.  However, I have tried taking shorter videos in the 200-700mb range and they upload with no issues, so I'm perplexed.  The files are .mov.  Any help would be appreciated.  

 

Uploading GoPro.png

Error.png

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Tourist
Posts: 9

Re: Cannot Upload Large Files to GoPro Plus

Was just about to ask the same question.

 

Same problem here with 4.01GB file. from Camera and from Mac (Safari, chrome)

 

 

 
Highlighted
Tourist
Posts: 4

Re: Cannot Upload Large Files to GoPro Plus

I have the exact same issue.  I hope someone has a answer for this.

Highlighted
Tourist
Posts: 4

Re: Cannot Upload Large Files to GoPro Plus

my  issue is with a 2.32gb and a 1.14gb file.

Highlighted
Tourist
Posts: 9

Re: Cannot Upload Large Files to GoPro Plus

I tried a bit more and here is my result:

 

1.33G (1327796068 byte) fail

1.12G (1118841152 byte) ok 

1.08G (1076227967 byte) ok

986M (1033614806 byte) ok

less are all ok

 

Clearing cache etc will not help. I tried on wired LAN with no luck.

 

I don't think its user side problem.

 
Highlighted
Hiker
Posts: 7

Re: Cannot Upload Large Files to GoPro Plus

Does GoPro state anywhere of a filesize limit?  I use to upload files >3.0gb to GoPro Plus without any issues... why is there a problem now?

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Tourist
Posts: 4

Re: Cannot Upload Large Files to GoPro Plus

I chatted with someone at GoPro about this last night.  They did not have any answers but said he would pass it on and I could expect a email reply soon.

I will post email when it shows up.

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Hiker
Posts: 7

Re: Cannot Upload Large Files to GoPro Plus

Any luck?