01-06-2020 04:28 PM
When uploading large files between 1.2gb to 2.9gb, I get the following error message "Some of your files didn't make it" after it appears that GoPro Plus completes uploading the file. I've been trying to upload through a browser like Chrome. The files I'm having trouble with are from my DJI Inspire 1 drone, but the confusing part for me is that I use to be able to upload these types of large files when I live in the States, but I've started to have this issue now that I'm living in New Zealand. However, I have tried taking shorter videos in the 200-700mb range and they upload with no issues, so I'm perplexed. The files are .mov. Any help would be appreciated.
01-06-2020 11:41 PM
I tried a bit more and here is my result:
1.33G (1327796068 byte) fail
1.12G (1118841152 byte) ok
1.08G (1076227967 byte) ok
986M (1033614806 byte) ok
less are all ok
Clearing cache etc will not help. I tried on wired LAN with no luck.
I don't think its user side problem.
01-07-2020 04:14 AM
I chatted with someone at GoPro about this last night. They did not have any answers but said he would pass it on and I could expect a email reply soon.
I will post email when it shows up.