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Tourist
Posts: 4

클라우드 업로드 관련

IOS/ 아이패드프로에서 기존에는 fusion사용 했고 지금은 max를 사용 중인데요.

현재 파일들 중에서 일부는 클라우드에 업로드가 됐지만 대부분의 파일들은 업로드가 안됐거나 파일에 구름 표시가 되어있지만 

실제로는 업로드가 안되어있습니다.

 

왜 이런 현상이 일어나는지 또 수동으로 업로드 파일을 올릴 수 있는지요~??

GoPro
Posts: 12,013

Re: 클라우드 업로드 관련

Hi @승욱이84864

 

Are the files not uploading from a chaptered video?

Are they all 360 files?

See How to Add Media to GoPro Plus for reference.

 

 

Thanks!

Ej

Tourist
Posts: 4

Re: 클라우드 업로드 관련

Yes, I was doing.

but some file was fail with out picture or 360 file

and some file marked cloud which means up loded but I canot find that file.

please give me another solution. for your reference, I attached picture.

KakaoTalk_20200213_112158111.jpg
GoPro
Posts: 9,299

Re: 클라우드 업로드 관련

Hello @승욱이84864. What do you mean by the files having a cloud icon but not being able to find them? Does it mean you are not able to view them, or not able to find them using a different device or method of access? 

 

Would you be able to tell if those files that are missing or not uploaded are huge files that they may have been chaptered

 

How did you upload your media to the PLUS cloud? Which method did you use?