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Nomad
Posts: 50

My hero 8 black don’t recognize QR code

[ New ]
After software update 01.60 my hero 8 don’t recognize any QR code:(
After factory reset same problem, I try to reinstall the new software but again camera don’t read QR code’s
Please help me with this problem
Thank you
Nomad
Posts: 50

Re: My hero 8 black don’t recognize QR code

[ New ]
It’s ok now, Instal new firmware and it works
Sightseer
Posts: 3

Re: My hero 8 black don’t recognize QR code

[ New ]

What fixed it for you? I have 1.60v manually installed and my Hero8 doesn't detect the example QR codes. I assume you set the GoPro on any video mode and make sure the entire QR code is within the frame. I've tried re-updating the software, factory reset, unplugging the battery but no luck so far. Does an overlay pop up when the reading of the QR code is successful? 

Adventurer
Posts: 15,029

Re: My hero 8 black don’t recognize QR code

[ New ]

https://community.gopro.com/t5/en/Introducing-GoPro-Labs/ta-p/603173

 

visit the right firmware page not the gopro product page

Nomad
Posts: 50

Re: My hero 8 black don’t recognize QR code

[ New ]
Install version 1.70 not 1.60 after that your hero 8 will read all QR code
Nomad
Posts: 50

Re: My hero 8 black don’t recognize QR code

[ New ]
Install 1.7 version software
Sightseer
Posts: 3

Re: My hero 8 black don’t recognize QR code

[ New ]

Thanks all. That was my bad. All working fine.

Tourist
Posts: 2

Re: My hero 8 black don’t recognize QR code

[ New ]

I installed version 1.70 and it still isn't working.

Nomad
Posts: 50

Re: My hero 8 black don’t recognize QR code

[ New ]
Factory reset and install again, copy only “update” folder to the card. Must to work
Tourist
Posts: 3

Re: My hero 8 black don’t recognize QR code

[ New ]

CAN SOMEONE HELP PLEASE!

 

I have downloaded GoPro labs update to my GoPro Hero 8 running version 1.60 (latest version) and my camera does not recognize QR codes. I was given the "update completed" message but when pointing at a QR code it does nothing. I have tried resetting my camera to factory setting as well as re-downloading the update to the camera as discussed in this thread but i am having no luck with the QR recognition. Please help!

GoPro
Posts: 1,323

Re: My hero 8 black don’t recognize QR code

[ New ]

The Labs firmware is 1.70.75.  If you installed the Labs firmware correctly, in Preferences -> About -> Camera Info you will see:  Version Number: 01.70.75.    It is the 75 that is important, it denotes the Labs version of the firmware.  If you see 1.60, you can download the correct firmware from  https://community.gopro.com/t5/en/Introducing-GoPro-Labs/ta-p/603173