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Hiker
Posts: 6

Re: GoPro 8 black crashed

[ New ]

Thanks Dan, I’m thinking it was when I tried renaming the preset that was when it went --bleep-- up 🤔

GoPro
Posts: 823

Re: GoPro 8 black crashed

[ New ]

How do you try to rename an preset?  We don't have that option, although it would be nice.

Hiker
Posts: 6

Re: GoPro 8 black crashed

[ New ]
Hi mate,
I have tried your sequence and nothing seems to work, I’ve tried it several times with no luck.
Do you have any more suggestions, where do we go from here?
GoPro
Posts: 823

Re: GoPro 8 black crashed

[ New ]

As that didn't work, I expect you camera has failed for unrelated reasons, and it is not a firmware issue. The crash did not have cause that I can understand.  Contact regular support to request a replacement. https://community.gopro.com/t5/en/Warranty-Information/ta-p/394289