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Sightseer
Posts: 1

why won't my gopro 7 download media to my pc

I can watch previous recorded media on the gopro, but connect with the cord to my pc and it does charge the gopro, I have tried with the gopro on and off.

GoPro
Posts: 8,932

Re: why won't my gopro 7 download media to my pc

Hi @wildchilds74

 

Are you working on a Windows computer?

See if this works: go to Device Manager> Find GoPro> Select "Disable" then "Enable"

Once done, please try again.

 

Here are other ways to Import Camera Files to a Computer - Windows 10

 

Let us know how it goes.

 

Thanks!

Ej