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Sightseer
Posts: 1

why cant i access files on my device on the gopro app?

I have 360 footage that i transfered to my computer since the max was friends i had to give it back, now when i transfer the files after processing through the max exporter which converts .360 to .mp4, and then transfered it to my device i cant import the footage from my phones memory.

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GoPro
Posts: 6,748

Re: why cant i access files on my device on the gopro app?

@superwave0302, how did you transfer the files to your mobile device? The media files can be imported or downloaded onto the GoPro App when you have the GoPro camera connected to the app or by downloading the files from the cloud if you've uploaded them to PLUS.