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Tourist
Posts: 4

why can't I find gopro app in App store on my iphone 7

[ New ]

I used to have gopro app on my iphone 7. I recently re-set up my iphone 7 due to passcode issue. Since then, I couldn't re-install gopro app. I couldn't even find gopro app in App store on my iphone7 bu I could find it on my daught's iphone 8 plus. Is it because the latest gopro app is incompatible with iphone 7? Does anyone have an idea?

 

Thank you in advance.

 

Dan


Accepted Solutions
GoPro
Posts: 3,578

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

@superdive2477

what's the OS on your iphone?

Requirement: > iOS Devices (iOS 12 or newer)

View solution in original post


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Hiker
Posts: 12

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

Hmmm... It should be compatible.

 

Does this link do any good?

https://apps.apple.com/us/app/gopro/id561350520

GoPro
Posts: 6,097

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

It should be compatible @superdive2477

 

 

May I know where are you from?

Have you tried downloading the app using App Store Link?

 

 

 

-Jay

Tourist
Posts: 4

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

It didn't work. I got GoPro app page through the link. However, the cloud download icon was grayed. There was no other download option. 

Tourist
Posts: 4

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

I am from Dallas, TX. I could get GoPro app page through App Store link on gopro webpage. However, the cloud download icon was grayed. There was no other download option.

GoPro
Posts: 3,578

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

@superdive2477

what's the OS on your iphone?

Requirement: > iOS Devices (iOS 12 or newer)

Tourist
Posts: 4

Re: why can't I find gopro app in App store on my iphone 7

[ New ]

My iOS was Version 11.x.x. I thought that iOS should be automatically updated so I never doubted about whether iOS was up-to-date. I have updated iOS and intalled GoPro app.

 

Thanks you very much!

 

Dan