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Tourist
Posts: 2

whenever i try to connect to max ,it says connect to wifi network 'GP247xxxx" and cant connect

[ New ]

hi just got my max

bluetooth connects immediately but it asks for wfif network "GP247xxx" and it cannot find and therefore not join the wifi.

it then says you can use your max without preview enabled! and also I cant upload my movies...I am a member of goplus.

Pls help..

 


Accepted Solutions
Tourist
Posts: 2

Re: whenever i try to connect to max ,it says connect to wifi network 'GP247xxxx" and cant conn

[ New ]

I solved it..

Because I live in Cyprus Internet connection should be be changed from 5G to 2.4G.

When I changed it worked:)

 

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GoPro
Posts: 19,823

Re: whenever i try to connect to max ,it says connect to wifi network 'GP247xxxx" and cant connect

[ New ]

Sorry to hear that you are having issues accessing your MAX media through the app. The GP247xxx is the default name of your camera. To verify, go to Preferences > About > Camera Info. 

 

When pairing the camera with the Quik app, go to Preferences > Connections > Camera Info. This will provide you the camera's Wi-Fi name and password. This is the same information that the app would ask. Try the pairing again and let us know how it works out. Thanks!

Tourist
Posts: 2

Re: whenever i try to connect to max ,it says connect to wifi network 'GP247xxxx" and cant conn

[ New ]

I solved it..

Because I live in Cyprus Internet connection should be be changed from 5G to 2.4G.

When I changed it worked:)