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Sightseer
Posts: 1

volviendo a conectar

[ New ]

Hola  buenas  tardes!!

Al conectar mi  gopro hero 8 a mi celular un note10+  lo conecta, pero al momento de activar la vista previa me da ese error que le  envie en el pantallazo "Device to use with Gopro" agradeceria se comunicaran conmigo

WhatsApp Image 2020-08-27 at 16.12.30.png

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GoPro
Posts: 18,799

Re: volviendo a conectar

[ New ]

Hello, @judithp6137. Try manually connecting to the camera's WiFi network.  Send the app to the background and manually connect to the camera from your phone’s WiFi settings. You can find the password by putting the camera in pairing mode, then hitting the Info button on the camera.

 

If the issue persists, set the Wi-Fi band on the camera to 2.4 GHz and see if it makes a difference. On your camera, go to Preferences, then Connections, then Wi-Fi Band. 

 

Let us know how it goes. Thanks!

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All Replies
GoPro
Posts: 18,799

Re: volviendo a conectar

[ New ]

Hello, @judithp6137. Try manually connecting to the camera's WiFi network.  Send the app to the background and manually connect to the camera from your phone’s WiFi settings. You can find the password by putting the camera in pairing mode, then hitting the Info button on the camera.

 

If the issue persists, set the Wi-Fi band on the camera to 2.4 GHz and see if it makes a difference. On your camera, go to Preferences, then Connections, then Wi-Fi Band. 

 

Let us know how it goes. Thanks!