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Tourist
Posts: 2

visualizzazione contenuti

[ New ]

Salve, ho collegato la mia gopro allo smartphone e l'app funziona ma non riesco a visualizzare i contenuti che registro sull'app; inoltre la rete wifi gopro sullo smartphone stesso mi dice connesso (nessun accesso Internet). Cosa devo fare? GRAZIE

GoPro
Posts: 15,332

Re: visualizzazione contenuti

[ New ]

Hello @ilbianca. Just to clarify, are you referring to the live preview in the GoPro App while recording? Or are you not able to download your media from the GoPro camera into the app? Do you get error messages? You may also share with us a screenshot or screen recording showing the issue so we can help look into this further.

Tourist
Posts: 2

Re: visualizzazione contenuti

[ New ]

Ciao @aenriquez, l'anteprima live la vedo perfettamente ma quando termino la registrazione di un video o quando scatto una foto il file non lo vedo nell'app. Mi dice impossibile caricare i contenuti. Grazie mille per l'aiuto

GoPro
Posts: 29,888

Re: visualizzazione contenuti

[ New ]

Hi @ilbianca

 

Were you able to play the files on the camera?

Would you be able to share a screenshot of the error?

Can you also help us with the following information: SD card, camera version, GoPro App version, phone and OS version.

 

Thanks!
Ej