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Sightseer
Posts: 1

verbindung gopro hero 4 und iphone 8

[ New ]

Hallo.

 

Ich kann meine GoPro Hero 4 sivler nicht mit der GoPro App auf meinem iPhone 8 steuern.

Immer wenn ich den Zugriff auf die Kamera aktivieren will kommt eine Meldung dass ich mich mit dem WLAN der GoPro verbinden soll. Dabei ist es egal, dass ich schon mit dem WLAN der GoPro verbunden bin.

 

Was kann ich tun um wieder Zugriff auf die GoPro mit der App zu bekommen.

 

Vielen Dank für die Hilfe im Voraus.

 

Gruß David


Accepted Solutions
GoPro
Posts: 18,321

Re: verbindung gopro hero 4 und iphone 8

[ New ]

Hello, @toebber. Have your HERO4 Silver camera and the iPhone 8 paired before? Do you have the latest version of the GoPro App installed? 

 

Make sure that your phone is updated to the latest OS version and that you have the latest version of the GoPro App installed as well. After the updates, restart your phone and try pairing with the camera again. Connectivity should be working this time. 

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. Reset camera to factory settings, then re-pair. 

 

Let us know how it goes. Thanks!

View solution in original post


All Replies
GoPro
Posts: 18,321

Re: verbindung gopro hero 4 und iphone 8

[ New ]

Hello, @toebber. Have your HERO4 Silver camera and the iPhone 8 paired before? Do you have the latest version of the GoPro App installed? 

 

Make sure that your phone is updated to the latest OS version and that you have the latest version of the GoPro App installed as well. After the updates, restart your phone and try pairing with the camera again. Connectivity should be working this time. 

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. Reset camera to factory settings, then re-pair. 

 

Let us know how it goes. Thanks!