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Tourist
Posts: 2

updating gorpo3 app to gopro7

[ New ]

I have replaced my GoPro3+ with a GoPro7 Black but the phone app will not recognise the GoPro7.

What do i do now?

 


Accepted Solutions
Tourist
Posts: 2

Re: updating gorpo3 app to gopro7

[ New ]

Thank you. That was indeed the problem. I deleted the GoPro App and tried to reload it but ended up with the message "your phone does not support thie App" so it looks like I need to get a new phone.

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GoPro
Posts: 3,354

Re: updating gorpo3 app to gopro7

[ New ]
Make sure your GoPro app is up to date > 6.2 version has been released yesterday.

You can also try this
1. Restart your phone and try to connect again
2. If this does not work, please delete the camera entry and attempt to re-pair the camera.
Tourist
Posts: 2

Re: updating gorpo3 app to gopro7

[ New ]

Thank you. That was indeed the problem. I deleted the GoPro App and tried to reload it but ended up with the message "your phone does not support thie App" so it looks like I need to get a new phone.