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Sightseer
Posts: 2

unable to download gopro app

GoPro app needs android 7.0, I've got android 8.1. and I can't download it. On Google Play it says "Your device is not compatible with this app". What should I do?
GoPro
Posts: 5,358

Re: unable to download gopro app

Hi @nicewater8051,

 

Sorry to know that.

May I know the brand and model of your phone?

 

-Jay 

Sightseer
Posts: 2

Re: unable to download gopro app

Hi @graytree76514

my phone is LG K8 (2017)
GoPro
Posts: 5,358

Re: unable to download gopro app

Got it @nicewater8051,

 

Please try this.

on your Phone's Settings - Look for Application or Apps after that check installed or pre installed apps. Look for Google Play Store > Open App manager and click on clear cache or clear data. 

Close Google Play Store and reopen it. 

 

Please let me know that if that will work.

 

 

Thanks!

-Jay