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Sightseer
Posts: 1

the program work incorrectly

[ New ]

hi! 

after the upgrade, the program began to work incorrectly, does not pull the required number of photos and does not add music. Paid version. Honor 9.

software 9.1.0.232

Screenshot_20211123_175907_com.gopro.smarty.jpg
GoPro
Posts: 30,831

Re: the program work incorrectly

[ New ]

Hi @toughblaze66025

 

We have recently released an update for the GoPro Quik app.

What version is your app on?

 

Thanks!

Ej

GoPro
Posts: 3,550

Re: the program work incorrectly

[ New ]
Hi,

So you cannot set the beginning of the song correct? This issue happens on both your music and GoPro music?
We have seen this issue on isolated phones, 4 or 5 users and we have not been able to see this behaviour on our end at all which makes it very complicated to fix.
Is there anything you can share? Where is your music located on your device exactly?