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Tourist
Posts: 3

the app uses to much storage on my phone how do i change that ?

 

the app uses to much storage space how do i change that?

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GoPro
Posts: 16,126

Re: the app uses to much storage on my phone how do i change that ?

Hi @adeptshore71617

 

What phone are you using?

Do you have the latest version of the app?

Are you working on mostly 360 files?

 

Thanks!

Ej

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Tourist
Posts: 3

Re: the app uses to much storage on my phone how do i change that ?

i have an iphone 8 and gopro hero 7 black  the app is using 34 GB how do i lower that ??

 

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GoPro
Posts: 1,247

Re: the app uses to much storage on my phone how do i change that ?

Hi @adeptshore71617 

Do you have lots of media in your GoPro App?

The best way would be to have GoPro Plus so that all of your media are backed up in the Cloud and you can delete them from the app.

My process is usually as follow: I download the media from my GoPro, all raw media get uploaded to the Cloud. I do my edits on videos/photos and/or make a multi-clip edit. Export to phone what I want to keep, then delete the raw footage from app. I personnaly keep the mult-clip edit, that is save them to phone.

So save to phone, once on phone you can do some extra back up on a computer for example, and then delete from the App to gain space.

Highlighted
Tourist
Posts: 3

Re: the app uses to much storage on my phone how do i change that ?

How do i upload the pictures from the gopro tonthe cloud do i need to pay for gopro cloud storage ? Thanks for your patience
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GoPro
Posts: 1,247

Re: the app uses to much storage on my phone how do i change that ?