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Tourist
Posts: 1
Accepted Solution

symbols on 360 MAX videos in GoPro iOS app

Hi, attached file shows 3 different symbols on 360 video's import from MAX. 

 

cloud with arrow

cloud witn clock

cloud with !

 

what do they mean each?

Schermfoto 2020-04-09 om 06.02.20.png

Accepted Solutions
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GoPro
Posts: 8,325

Re: symbols on 360 MAX videos in GoPro iOS app

@greencrest18165, thanks for reaching out. These icons indicate that you have the Mobile Upload enabled in the app and the media files are being uploaded to your PLUS cloud (Settings > My Account > GoPro PLUS).

 

This process runs automatically in the background, and the process will pause and resume as your connection availability varies, until all files are safely uploaded. When you’re in range, the thumbnails on the Media tab will start displaying icons, showing the status of your upload.  

  • CLOCK - Item is queued for upload 

  • CLOUD+UP - Item uploading 

  • CLOUD+CHECK - Upload completed 

  • EXCLAMATION - There was an error uploading  

 

Successful uploads will briefly display a checkmark. If an item fails to upload, it will be marked with an error icon, and we’ll try the upload again when your device is in range. 

The upload time is dependent on multiple factors, namely your network speed and the file size of your content. If you are using a wireless network, ensure that your device has a stable Wi-Fi connection.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 8,325

Re: symbols on 360 MAX videos in GoPro iOS app

@greencrest18165, thanks for reaching out. These icons indicate that you have the Mobile Upload enabled in the app and the media files are being uploaded to your PLUS cloud (Settings > My Account > GoPro PLUS).

 

This process runs automatically in the background, and the process will pause and resume as your connection availability varies, until all files are safely uploaded. When you’re in range, the thumbnails on the Media tab will start displaying icons, showing the status of your upload.  

  • CLOCK - Item is queued for upload 

  • CLOUD+UP - Item uploading 

  • CLOUD+CHECK - Upload completed 

  • EXCLAMATION - There was an error uploading  

 

Successful uploads will briefly display a checkmark. If an item fails to upload, it will be marked with an error icon, and we’ll try the upload again when your device is in range. 

The upload time is dependent on multiple factors, namely your network speed and the file size of your content. If you are using a wireless network, ensure that your device has a stable Wi-Fi connection.