01-29-2018 01:32 PM
I am using 2 Hero 3+'s and use to be able to view and download pics and pretty quick on my iPhone. Now it takes too long to render pics and download on the app. to even bother. All my software and applications are up to date on my iPhone and I reformatted the SD CARDs AND UPDATED it. I have done this on both GoPro's and still slow. In the past, 3-4 months ago, this was not an issue.
01-31-2018 07:28 AM
What device are you using to view that media? Is the App up to date?
It should not take an extended period of time to download that content. You may want to run through these steps to reset those connections:
02-01-2018 05:00 PM
I am using IPhone 6. All software, apps, and I took the SD cards out and did a reformat. I have 2 GoPro hero 3+'s and both are slow to download to my phone. They both connect just fine but when viewing the pics it takes forever to render and sometime the pics show an "!" In the middle of a triangle. Many times when I download a pic, it shows up blank in my photos, but shows the pic was downloaded.
02-19-2018 05:42 PM
04-10-2018 09:18 AM
I'm having the same issue. Seems like an app update a few months back started it.
Basically, when connecting the GoPro3, the app opens, and I can see the pics in the grid view. Trying to load a picture takes forever, and then a download takes a few monutes. I've also noticed that the camera gets really hot during this time.
GoPro Support - any ideas here?