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Tourist
Posts: 5

reframe funkioniert nicht mit Android HAndy

editieren von 360 GRad Videos produziert mit der Gopro MAx funktiniert nicht mit der Gopro App auf  meinem Android Handy.

Kein Reframe möglich. Wann kommt die Gorpo Player Desktop App für Windows. Als Kunde mit Android Handy und Windows ist es nicht möglich 360 Grad Videos zu editeren.

Andy

 

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GoPro
Posts: 1,386

Re: reframe funkioniert nicht mit Android HAndy

Hi @donandy1972 

You can check that article about 360 Support
https://community.gopro.com/t5/en/360-Media-Support-in-the-GoPro-App/ta-p/408043 

What's your device? Just so you know: There's a 6.2.3 version coming out soon which will improve 360 experience a lot.

For Windows, we just released a version recently, but it's just an Exporter at this point. You can import videos, transcode, and export. There is no playback or keyframing…yet. I would say early 2020 for when reframe and playback will be available on Windows.
 
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Tourist
Posts: 5

Re: reframe funkioniert nicht mit Android HAndy

hello, thanks for your reply and the information. i have 6.2.2 version. the newest available. i fullfill all requirements fpr android phones listed in your link for 360 support. when will the 6.2.3 version be available ? The exporter also dont work on windows 10. at the moment i do not have any possibility to modifiy my created 360 ° videos and this is bad. Andy
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GoPro
Posts: 1,386

Re: reframe funkioniert nicht mit Android HAndy

@donandy1972 Sorry I don't have a date for live - I can get you the beta if you want.

 

To beta test GoPro App you will have to fill out a NDA first. Here: https://goprorc.az1.qualtrics.com/jfe/form/SV_3dRVirHRT9IfmBf
I'll add you to our testers' list when it's done.

Beta process:
- Android: Open this url on your phone and follow instructions to access the beta: https://play.google.com/apps/testing/com.gopro.smarty
To share feedback and for follow up > ask access to our Beta Testing group
- ANDROID GROUP: https://www.facebook.com/groups/goproapp.android.beta
it's a place where beta users share their feedback / ideas / bug reports / videos / questions etc...
We can then do the follow up on the Facebook group and per Messenger, it's best for me to help users that way.

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Tourist
Posts: 5

Re: reframe funkioniert nicht mit Android HAndy

Hello,

 

thanks for the hint. i filled out the NDA but recieve an error on my phone when trying to log in to the beta --> app for this account not available. used the same e mail as for the NDA.

 

Andy

 

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GoPro
Posts: 1,386

Re: reframe funkioniert nicht mit Android HAndy

@donandy1972 
It's because I have to manually add you :) Just did it now, it should be ok.
For follow up ask access to the FB group. https://www.facebook.com/groups/goproapp.android.beta/

 

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Tourist
Posts: 5

Re: reframe funkioniert nicht mit Android HAndy

hello,

 

beta version is installed but reframe still doesnt work. i updated also the gopro max SW to the latest version. there is no possibility to modify my 360 ° videos now. thats dissapointing. 360° videos are more or less useless for me if there is no possivbiity to modifiy the videos.

 

Andy

 

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GoPro
Posts: 1,386

Re: reframe funkioniert nicht mit Android HAndy

Hi @donandy1972  Sorry about that

Did you check that article about 360 Support? I'm not sure you told me what's your device - it may not be performant enough to support 360.
https://community.gopro.com/t5/en/360-Media-Support-in-the-GoPro-App/ta-p/408043